Frequently Asked Questions

  • How much does a laundry pick up cost?

    Your first laundry bag starts at $39.99 with the option to add additional laundry bags at a discounted rate.

    laundry bags

  • How do I book a laundry pick up?

    Follow our scheduling link here to book a convenient pick up time that suits you.

    Person working on a laptop at a desk, with a laundry basket filled with clothing and a window with yellow curtains in the background.

  • How do I separate my laundry?

    We’ll separate it for you. Just put all your laundry in the bag. We want to take the stress out of laundry day so you can be sure your clothes will be returned beautifully folded and ready to wear.


    A row of blue jeans hanging on a clothesline in front of a yellow building with green window shutters.

  • Can my items being hung instead of folded?

    Choose the option for your clothes to be hung when scheduling your pick up. Make sure you leave a comment specifying the items you wish to be hung. These will be placed in one of pour garment bags to keep garments crisp.

    White shirts hanging on hooks in front of a window.

  • What cleaning products do you use?

    Cleaning products vary dependant on the intensity of the clean. Please contact us to establish which products will ne required for your desired clean.

    A clear spray bottle with a white and blue label that reads "The Fold" on a white surface, with neatly folded navy blue towels on the left and two stacked wooden plates on the right, against a plain light gray background.

  • How often can I book a clean?

    At The Fold, we offer weekly, bi-weekly and monthly cleaning options for all residential and commercial cleaning. For daily cleans and last minute rental cleans, contact us here to discuss our availability.

    A navy blue bucket with a white round label that says "The Fold" and a folded beige towel or blanket next to it on a light wooden surface.

  • How much does a 1 bed, 1 bath clean cost?

    We believe cleaning is not about the time it takes, but the quality of the service. Therefore, we don’t believe in charging by the hour. The Fold charges based on the needs of the service and the square footage of the property. get your FREE non-obligation quote here.

    A vacuum cleaner with white sneakers and a yellow robotic device on a patterned blue and white rug.

  • How do I prepare for a clean?

    You don’t have to do anything! However, for a guaranteed thorough clean, removal of items from work surfaces and floors allows us to complete a swift service without delay.

    clean kitchen